THIS IS AN IMPORTANT STATEMENT, PLEASE READ IT CAREFULLY.
IT SETS OUT THE TERMS AND CONDITIONS BETWEEN YOU AND ALLCURES.COM PLC (US) IN RELATION TO YOUR USE OF THIS WEB SITE, THE INFORMATION AVAILABLE ON IT AND THE PRODUCTS THAT MAY BE PURCHASED FROM IT.
BY USING THIS WEB SITE YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS SET OUT BELOW. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS YOU SHOULD NOT USE THIS WEB SITE.
DRUGS AND PRODUCTS FOR SALE ON THIS SITE MAY ONLY BE PURCHASED BY, AND DELIVERED TO, PERSONS WITHIN THE UNITED KINGDOM AND WORLDWIDE.
Allcures.com is owned and provided by Allcures PLC, a company incorporated in England and Wales under company number 3732995. If you need any information or have a complaint about this website or any of our services please contact us
Sale of Products and Professional Standards
Products sold from this site by Allcure PLC. Pharmacy medicines and prescriptions are sold under the professional supervision of an Allcures PLC pharmacist.
All pharmacists are bound by codes of professional ethics and conduct. You can access these professional conduct rules by visiting www.rpsgb.org .Contact details for the Royal Pharmaceutical Society of Great Britain is also available at www.rpsgb.org.
This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the Allcures.com Web site.
We have taken every care in the preparation of the content of this Web site, however we cannot guarantee uninterrupted and totally reliable access to this Web site, and so therefore, cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Allcures PLC disclaim all warranties; expressed or implied, as to the accuracy of the information contained in any of the materials on this web site and accept no liability for any loss or damage arising as a result of problems with access.
We do not give any assurance that the materials provided or available to you on or through this website are suitable for your requirements or that they will be secure or virus free and will have no liability in respect of those materials
Certain links in this site may lead to other web sites, which are not under control of Allcures PLC. When you activate any of these you will leave the Allcures.com Web site and Allcures PLC has no control over and will accept no responsibility or liability for the materials on any web site which is not under the control of Allcures PLC.
Your correspondence or participation in promotions or business dealings with advertisers found on or through the Web site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this Web site.
We may monitor activity and content on this website and may take action we consider appropriate if we suspect you may be in breach of these Terms and Conditions including suspending, attaching conditions to or terminating your access and/or notifying the authorities or relevant regulators of your activities.
We take care to ensure that all information available on our website about our business, services and any products mentioned is accurate. However, these are continually developing and, occasionally, the information may be out of date. Medical, commercial and legal practice change frequently and the content on this website, in of any newsletters and in other items offering guidance have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact us and/or your GP directly.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provisions of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Allcures PLC reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this Web site.
ALLCURES PLC DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES.
NOTHING CONTAINED IN THE PAGES OF THIS WEBSITE SHOULD BE CONSTRUED AS MEDICAL, COMMERCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY OF THE INFORMATION OR MATERIAL CONTAINED IN THIS WEBSITE OR ANY COMMUNICATIONS PROVIDED TO YOU AS A RESULT OF YOUR REGISTRATION
Liability for our mistakes
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT, NEGLIGENCE OR OTHERWISE) WHERE:
(A) THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY US;
(B) THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
(C) ANY LOSS OR DAMAGE OR INCREASE IN LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.
NOTHING IN THESE TERMS AND CONDITIONS EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION OR FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Allcures PLC for their use by any person other than said holders and such use may constitute an infringements of the holders’ rights.
All designs, text, graphics and their selection and arrangement on this Web site are the copyright of Allcures PLCor its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of material on this site without Allcures PLC prior written consent is strictly prohibited.
IN THE EVENT THAT YOU DO NOT COMPLY WITH THE ABOVE RESTRICTIONS, ANY PERSON BY YOUR ACTIONS MAY BRING A CLAIM AGAINST YOU AND/OR ALLCURES PLC WE WILL PURSUE A CLAIM AGAINST YOU FOR ANY LOSSES AND COSTS (INCLUDING LEGAL COSTS) WE MAY SUFFER AS A RESULT OF YOUR ACTIONS
NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT YOUR STATUTORY RIGHTS
Third party rights.
Nothing in these Terms and Conditions is intended to nor shall it confer a benefit on any third party under the Contracts (Rights of Third Parties) Act 1999 and a person who is not a party to these Terms and Conditions has no rights to enforce them.
No delay or decision not to enforce rights under these terms and conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.
These Terms and Conditions are subject to the laws of England and Wales and each of us hereby submits to the non-exclusive jurisdiction of the English and Welsh courts.
Acceptance of orders
We validate your order and credit or debit card details you submit to us before you your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an email to the email address you provide in your registration form.
Subject to further validation checks we may choose to make, our acceptance of your order brings into existence a legally binding agreement between us.
When your order contains a pharmacy medicine your order will be subject to review by Allcures pharmacist. our order will be cancelled if it does not pass the pharmacist approval stage.
We reserve a right to cancel any order and cancel or suspend a user account if we suspect any fradulent or other suspicious activity (for example but not limited to: user creating multiple accounts)
We accept payment by most major credit or debit cards. Payment will be debited from your account when your order is dispatched. However when you place an order, your bank allocates the funds to prevent them being spent.
All credit and charge card holders are subject to validation checks and authorization by the card issuer. We may submit your orders to RealEx who securely review our orders on behalf of Allcures PLC to eliminate fraud and safeguard our customers transactions. We may also submit your date of birth and value of your order to RealEx. We will not be liable for any delays to your order this may cause. This information may be retained by RealEx for further validation enquiries by other companies. For more details of this information RealEx hold about you, visit http://www.realex.co.uk/ . If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
Allcures PLC has made every effort to reproduce colours on the site as accurately as possible. However different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the internet.
This means that when you order the products from the Shop, colours may different from what you see on the screen.
If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see Returns for more information).
Allcures PLC has taken great care to ensure that prices are accurate. Prices may change over time, so if you use your shopping list within “ My account” as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add to your current shopping basket. All prices include VAT where appropriate.
Ordering online using your credit card details is just as safe as ordering goods over the telephone.
Cookies are tiny computer programmes which many Internet sites automatically download to a user's hard disc. They are primarily used in helping web sites recognise a user that has visited the web site previously. They can store account and password information. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can turn off the automatic download feature, should you so wish.
You must maintain the confidentiality of your login names, passwords and other confidential information relating to your access to this web site at all times. You must notify us immediately, by e-mail to firstname.lastname@example.org, if you become aware or suspect that some unauthorised person has obtained your login names, passwords or other confidential information in relation to your access to this web site. Until we have received such notification you may be held to be liable for the acts of others using your login names, passwords and other confidential information.
Purchasing pharmacy medicines
When purchasing pharmacy medicines from this site you will be asked to provide some additional information about your health, so that Allcures pharmacy staff can check that the medicine is suitable for you. When received we hold it confidentially on our systems, where it can be viewed only by approved Allcures PLC staff. Any further correspondence between the pharmacy and yourself will be treated as confidential.
Consumers have the right to cancel orders for goods that have been placed using this website for up to 7 working days after the date on which the item(s) are delivered. This right does not apply to medication or any appliance that is made from materials that may be distorted if worn.
To exercise this right, you should follow the instructions in ‘How to Return Items’ below.
You have a legal responsibility to keep the items in reasonable condition and in your possession until they are returned to us. This includes keeping any hygiene seals in place.
Once we receive notice from you in writing that you wish to cancel your order, we will refund the purchase price for that item and, unless the item has been dispatched, the standard postage charge you paid.
Damaged and faulty items and refunds
If any item we have supplied is damaged on receipt or, within 6 months supply, develops a fault, we will replace or repair the item free of charge or refund the price you paid for it together with any postage charges you paid to us for delivery if you are able to provide a proof that it has been damaged in transit (within 24 hours of receiving the item) or before it has been dispatched. You may have additional manufacturers’ warranties with some products such as electrical items giving you additional rights and you should check these carefully.
Products supplied by us will have at least 3 months before its expiry or best before date unless stated otherwise in product description. Please note that certain products may be discounted due to short expiry date which would be stated in product descripton at the time of purchase.
If your order states that it has been delivered on tracking details provided but you did not receive it, please check with your neighbours and contact us immediately (within 24 hrs) if the parcel has not been found.
If you have not received your order within 7 working days (UK addresses) or 14 working days (outside of the UK), please contact us within please contact us as soon as possible (no later than 30 days from placing your order).
How to return items
If you are returning a damaged or faulty item please repack the items and send them to: Customer Services, Allcures PLC, Allcures House, Arisdale Avenue, South Ockendon, Essex, RM15 5TT.
Upon receipt of your goods we shall refund the postage directly to the card you used to order the items.
Our maximum liability for our failure to fulfil an order that we are legally bound to fulfil will be limited to the price paid by you for that order.
Health and safety warnings
Electrical products sold on this website are designed for use in the UK. If supplied with a power adaptor it will be fitted with a UK plug. They may not be suitable for use in other countries and you should check with the manufacturer before doing so.
You should read the instructions that come with the packaging before using the product and observe any specific warnings given by the manufacturer
Not all products are suitable for all medical ailments and occasionally, their use may interfere with any treatment you are receiving or aggravate a condition. You should check with your GP before using any medical product.
Physical fitness products may not be suitable for use by some individuals. You should check with your GP before embarking on any fitness programme.
Failure to do so may seriously damage your heath.
NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT YOUR STATUTORY RIGHTS
How you must treat the information and products which are available on this web site.
Whilst we take pride in keeping this site updated with the most relevant and up-to-date medical information please note that, due to the way that web sites are stored, copied and downloaded, the information on this web site may be incomplete, out of date or incorrect.
In any event information on this site is intended to supplement, not be a substitute for, the expertise and judgment of your doctor, pharmacist or other healthcare professional. It should not be construed to indicate that the use of any drug or product is safe, unsafe, appropriate, or effective for you or anybody else. You must consult your healthcare professional, doctor or pharmacist if you are unsure about taking, using or giving of a particular medication or acting or relying on any information obtained from this web site. Always read the label of any products purchased.
Our liability to you for our operation of this web site
We exclude any liability, including that for negligence, for the content of this web site, any downloads from it, or any products sold through it, to the maximum extent permitted by the relevant law upon which any action concerning our liability for the content, downloads or products is based.
We also exclude any liability whatsoever for any negligence, deliberate act or omission or any failure to deliver any goods or services (in whole or in part) by any person or company which advertises on our website or has a link through to their website on our website. Any relations you have with such people or companies are contracts outside the scope of our contractual relationship and Allcures will not be party to any contracts you may have with such third parties.
We make no warranties or representations as to the accuracy of any advertisements on our website or the quality or fitness for purpose of any goods or services offered by anyone who advertises on our website or has a link through to another website from our site.
Information We Collect
Confidentiality and privacy of customers and users of this web site is of utmost importance to us. We fully comply with all aspects of the Data Protection Act 1998 and none of the information that you provide to us will be passed on to any third party. The information that we gather from you is used by us to ensure that we can give you the best possible service and for own internal market analysis.
When you order from us, we ask for your:
Date of birth
Credit card number;
CVS Number and
This is the minimum amount of information that we need in order to conduct your purchase and to execute delivery.
We recognise the uncertainty that people have with placing orders over the Internet. We therefore use secure socket layer technology (known as "SSL") to encrypt the information you send us when you place your order. This SSL technology is a standard protocol that is built into your web browser. It means that the information you want to send us is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server.
Information on the ownership of the copyright and trade marks of our site
All the contents of this web site including the design, text, graphics, their selection and arrangement, are Copyright ©1999, Allcures PLCor its licensors. ALL RIGHTS RESERVED and all moral rights are asserted and reserved.
Allcures.com is a Trade Mark of Allcures PLC.
No part of this web site may be permanently copied or reproduced in any form or reproduced on any other web site or stored in or transmitted to or from any other electronic or digital form in whole or in part. Temporary copies are only allowed for the sole purpose of reading the content of the web site.
You may not link to this site, nor frame it, without the express permission of the webmaster at email@example.com.
What laws govern this website?
Your use of this web site, and the operation of these terms and conditions shall be governed in accordance with the laws of England & Wales. The English courts shall have non-exclusive jurisdiction over any dispute arising out of your use of this web site.
In the event that any or any part of the terms contained in these terms and conditions shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.
If you have any queries or comments concerning the operation of this web site please contact us.
Allcures Promotion Points
From time to time allcures.com will run promotions by way of flyers/emails offering extra points to be redeemed against products before a specified date. Allcures.com reserves the right to withdraw the same added amount of points from the account if not redeemed by these dates as specified. We must also point out that in accordance with present policy, these points cannot be used towards the purchasing of any pharmacy product such as drugs and medicines or against the cost of postage.
Information on this website is intended to supplement, not be a substitute for, the expertise and judgement of your doctor, pharmacist or other healthcare professional. The sale to you by us of any product should not be construed to indicate that the use of any such product is either safe, unsafe, appropriate, or effective for you or anybody else. You must consult your healthcare professional, doctor or pharmacist if you are unsure about taking, using or giving of a particular medication or product or acting or relying on any information contained in this website. Always read the label of any products purchased.
Allcures PLC, Registered in the UK, Registration Number: 03732995 Allcures House, Arisdale Avenue, South Ockendon, Essex, RM15 5TT.
RPSGB registration number 1086373