Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.
A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.
Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.
Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.
Our website uses 15 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.
Our cookies do not store information which could be used to identify you personally, such as your contact details.
We use the following cookies:
Strictly Necessary Cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|vscommerce||A session identifier cookie that disappears after the browser is closed. This is a unique ID that references the database entry holding information such as the basket contents, logged in status and other information.|
|VSReferrer||An identifier that stores that website that referred you|
|VSCurrency||An identifier that references the currency the prices are displayed in.|
|VSVatPrices||An identifier that references if prices are shown inclusive or exclusive of VAT.|
|VSCategoryGroup||An identifier that references the last top level category visited.|
|VSCourierID||An identifier that references the courier the customer has selected.|
|VSCountryID||An identifier that references the country the customer has selected.|
|VSWishlistId||An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.|
|VSWishlistToken||An identifier that references the database entry holding the visitors wishlist on the website when they are not logged in.|
|vs_login||Secure login token if the visitor selected for the website to remember them.|
|Google Analytics||Non-personal information used to track a visitors route through the website. This is used to find at which point customers have abandoned the checkout process and is used to improve the website. You can read more information on the cookies used by Google Analytics uses on its information page|
|VSMultisiteIPRedirected||An identifier that flags if we have automatically redirected the visitor to a more appropriate version of the site depending on their location.|
|locale_prefix||An identifier used to keep a visitor on a specific version of the website.|
|vsa||An anonymous identifier used for VSAnalytics - a tool to analyse the health of the Visualsoft platform. This is not linked to any personal information.|
|vre_did||An anonymous identifier used to improve recommendations from the Visualsoft platform.|
Our website uses Third Party Cookies from the providers found in the table below, if you require further information about what those cookies are or how they are used, you should contact those providers directly.
|3rd Party Name||Additional Information|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.
What Will Happen If I Disable Cookies?
If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.
Information on how to disable cookies in popular web browsers can be found below:
|PC Instructions||MAC Instructions|
Confidentiality and privacy of customers and users of this web site is of utmost importance to us. We fully comply with all aspects of the Data Protection Act 1998 and none of the information that you provide to us will be passed on to any third party. The information that we gather from you is used by us to ensure that we can give you the best possible service and for own internal market analysis.
When you order from us, we ask for your :
2. Billing address
3. Date of Birth
4. Credit card number
5. Expiry date
6. CVS number (the last three numbers on the reverse of your card)
This is the minimum amount of information that we need in order to conduct your purchase and to execute delivery.
We recognise the uncertainty that people have with placing orders over the Internet. We therefore use secure socket layer technology (known as "SSL") to encrypt the information you send us when you place your order. This SSL technology is a standard protocol that is built into your web browser. It means that the information you want to send us is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server.
When you visit our website, we log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to collect broad geographic information on our Site visitors, and to optimise our website.
Information We Collect
When you become an Allcures.com member, we give you your own account number. Additionally, you choose your own password, which provides further security in ensuring that your account cannot be confused with that of anybody else.
We work with third parties including, for example, business partners, service providers, advertising networks, analytics providers, and search information providers and may receive information about you from them. This may be combined with other information you provide to us.
Google Analytics and Google Tag Manager
Free and easy to order and delivered directly to your home
All you have to do is:
*By signing up, you are nominating Allcures as your NHS pharmacy.
Easy to order and delivered directly to your home
All you have to do is fill in the form below to place your prescription order, send us your original prescription and we will get our pharmacist to review it and dispatch your medication.
Our prices are set to be competitive within the framework of all legislation which covers the sale of goods through pharmaceutical outlets in the UK.
We are not allowed to offer a discount or other incentive for any goods bought on prescription.
We price non-prescription items as competitively as possible and we also offer regular customers a loyalty scheme in which they earn Reward points which they can turn into cash against subsequent purchases of non-prescription products.
From time to time, we also run special promotions, when normally-priced goods are offered at special low prices for a defined period.
You can pay online using our credit and debit card secure payment scheme. Payments are processed by SagePay. A list of the cards which we accept is shown on the checkout page as well as on the bottom of all pages. Allcures has also implemented Verified by Visa and MasterCard SecureCode also known collectively as 3D Secure, both of these schemes require the card holder to provide a password which is authenticated with their servers, before we can proceed with the payment process. A form will popup on the screen asking you to autheticate using a password. If you have not already enrolled you will be asked to enroll in the service.
You have nothing to fear by paying Allcures.com for your goods online. We use the latest security encryption technology to ensure that your card details cannot be accessed by any unauthorised persons or for any transactions unauthorised by you.
If you are not satisfied with your purchase, please contact our Customer Services at firstname.lastname@example.org or by telephone on +44(0)1708 859750 stating the items you wish to return, name and contact details, within 30 days. Return the goods to us in the exact condition in which they were delivered. Certain items cannot be refunded or exchanged unless faulty or sent incorrectly: for instance condoms, medicines or foods. We recommend using Recorded Delivery when returning products. Your statutory rights will not be affected. If we are in error we will refund the delivery charges.
When returning one or more products for a refund, you should note that if you have paid for all or part of that order with reward points these will be returned to your account first. The same applies to any credit used towards the purchase.
If returning products bought under the "3 For 2" or "2 For 1" offers, you will only be credited if the remainder of your order still fulfils the offer's rules. For example, say you purchased 4 items that were on "3 For 2" offer, and returned 1 of them, you would be credited for 1 item, but if you were to return 2 items, you would still only be credited for 1 item as you would have to pay normal price for the remaining 2 items in your order!
You can choose the speed at which we deliver your purchases. At present, orders may only be delivered to persons within the United Kingdom and to British Forces Post Office Addresses. Please note that all delivery times are subject to availability of products and timeframes for certain specialist products may vary. We cannot guarantee which delivery service provider will be used to despatch your order. If you have any queries please contact customer care
NHS prescriptions are delivered free of charge. Private prescriptions incur a £2.50 delivery charge per prescription (the delivery charge will appear as a surcharge on your invoice).
Orders placed before 12 noon Monday to Friday, we aim to dispatch the goods the same day.
For orders placed after 12 noon Monday to Friday, and anytime at weekends, we would aim to dispatch the following working day (Monday to Friday).
All prices are based on parcels weighing under (1kg). Parcels which weigh over (1kg) may result in an additional delivery charge. In this event, our customer service will contact you before dispatching your order. Delivery to addresses in England, Wales and southern Scotland:
Delivery to the rest of the U.K. including the Highlands & Islands of Scotland, Northern Ireland, the Isles of Scilly, the Isle of Man, the Channel Islands and British Forces Post Offices, may experience longer delivery times.
There are various Delivery Service Level options: PLEASE make sure you choose the correct service for you.
For delivery of all parcels under 1kg to addresses within the UK
|Delivery Service Level (UK Mainland Only)||Cost|
|Standard Delivery (3-5 working days)||£3.99|
|Priority* (Two working days - Orders placed before NOON only)||£7.99|
|Orders over £39.95 and below 1kg||Free|
When you place an order after 12.00 midday on any weekday from Monday to Friday or at any time on Saturday or Sunday we will dispatch your goods on the next working day (Subject to stock).
Allcures does ship overseas, but decisions are made on a per-order basis. The delivery charge will depend on the size and weight of the parcel.
Most orders will be sent by Royal Mail Air Mail ‘International Signed For’ post – a signature will be required on receipt. Alternatively, heavy parcels will be sent by DPD or Fedex within Europe, again a signature will be required on delivery.
Deliveries to the Republic of Ireland are classified as Air Mail by Royal Mail and DPD or Fedex and are subject to different tariffs. You will be contacted by Customer Services on Air Mail delivery charges.
We use several carrier companies, including Royal Mail, DPD and Fedex.
When ordering goods from Allcures for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Allcures, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.