FAQs

Yes, we do accept cheques and postal orders. These should be made payable to Allcures Plc Please drop us a note indicating your Name and Delivery Address, together with the items you wish to purchase. Send your cheque or Postal order to Allcures plc Allcures House Arisdale Avenue South Ockendon Essex RM15 5TT Please review Delivery Page for correct postage costs. Please note that orders paid by Postal Order will be processed immediately. However, we do have to wait 5 working days for a cheque to clear before dispatching the order.

We do not sell in bulk as we are not a wholesaler. However, if you wish to purchase more than the 'maximum purchase level of products and are willing to pay the additional postage costs, we would be happy to discuss this with you. Please contact customercare@allcures.com or call on: +44(0)1708 859750. Please note that 'Pharmacy' products cannot be sold in bulk.

At the moment, we DO NOT send orders to the USA or Canada.

All orders are subject to review before being sent. All orders will be checked to see if they are fraudulent and any orders containing medical lines will be reviewed by our pharmacist. If they decide something is amiss, they may contact you via email asking for additional information or they may cancel the order outright. Any attempts to circumvent these checks will result in your order being cancelled.

Please contact Customer care. We will then investigate each query as products may come 'off-line' or be discontinued by the manufacturer.

At Allcures.com, we like to reward our customers, so for every pound you spend with us, you receive one loyalty point! When you first register with Allcures.com you receive 100 loyalty points as a 'thank you' for joining us. Each point is worth £0.01 and your points total, builds up, the more you spend at Allcures.com. The number of points you have is displayed at the checkout, whenever you choose to make your purchase. This is where you can redeem your points and get money off! You can choose how many points you would like to use, and this is automatically deducted from the total cost of the goods in your basket. So don't forget, the next time you shop with us, check out how many points you already have. Some products at Allcures.com also come with triple-points, so you could save even more! Please Note: Due to pharmaceutical regulations, we are unable to offer loyalty points when purchasing Pharmacy products. If you have any questions about the Allcures.com Loyalty Points scheme, just e-mail customercare@allcures.com with any queries you may have.